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How to Plot Entity Records on Map in Dynamics 365

Amit Shah
Feb 03,2020

The more scattered your data is, the harder it gets for you to understand and make any decisions. Moreover, to understand your current customer base as well as your opportunities and leads, it is imperative to have an overview of all your accounts, contacts, and leads.

So, in this blog, we are going to show all the Dynamics CRM users out there how to plot Entity Records on a map right from the CRM.

The Dynamics CRM itself provides this functionality of adding an Entity record on a map.

Step 1: Enabling Bing Maps

To enable Bing maps, go to the SettingsAdministrationSystem Settings. By default, the General tab will open. Scroll down to “Enable Bing Maps” option and select the “Yes” option to enable the Bing Map.

Press OK to save the changes.

Enabling bing maps

Step 2: Plotting entity records on the map

After enabling Bing maps, go to any entity record and edit it. Find the ‘Form’ or ‘Form edit’ option.

Plotting entity records on the map

By clicking on it, the PowerApps tab will open. Select the Bing maps from the ‘Insert’ tab.

Select bing maps

After clicking on Bing Maps, a pop-up will appear where you need to insert and select the required details.

Save the changes and click on publish.

Now, you’ll be able to see the plotted account on the map inside of that account as shown in the below image.

set up an account

With Dynamics default functionality, you cannot view multiple records on a map at the same time. You only get to see one record on the map.

To see all your active accounts or all accounts or any other entity records on the map, you can opt for any Dynamics CRM Map integration from MS AppSource.

One such Microsoft Dynamics CRM mapping Integration is ‘Quick Maps’ using which you can display all the Dynamics CRM records on the map with the required details.

Other tasks that you can perform using Quick Maps are:

- You can plot and see the records of the selected entity geographically.

- By selecting the multiple entities, you can save your own view (template) also.

To plot records of any entity like accounts, contacts, leads, etc., follow the below steps:

Step 1: Import the package of Quick Maps and install it.

Step 2: Navigate to “Quick Maps” from the apps menu.

navigate to quick maps menu

Step 3: Click on the sitemap and click on “Entity Mappings”.

Click on entity mappings

Click on the “New” button to add and configure a new entity.

Add new entity

- Now, select an entity from the “Entity Name” dropdown and configure address fields for the selected entity.

map entity

- Check the checkbox “Automatically Geocode New Records” to automatically get geocodes when any new records for configured entity gets created.

- Click on the Save button to save entity configurations.

Create, Assign and Re-assign Sales Territories in Dynamics CRM

Step 4: Get geocode for records

- To get geocode for records redirect to a particular entity. If you want to get geocode only for selected records, select those records and click on the “Get Geocode” button.

- If you want to get geocode for all the records, click on the “Get Geocode” button. It will ask you a confirmation to get a geocode for all the records for the selected entity.

get geocode

Step 5: Plot records on the map

- Navigate to AppJetty → Quick Maps → Maps to plot the records of the configured entity.

select quick maps

- By clicking on Map, the Map view will be as per the default location configurations set by the admin.

- The side drawer menu with 4-tabs will appear on the left side of the map. By default, the Plot tab will be open.

- Under the Plot Records, select the Entity from the “Select Entity” drop-down to plot the records on the map.

Select entity

- Based on the selection of an Entity and other related options, the entity records will be displayed on the map.

- If “Accounts” is selected, select its attribute which you want to plot on the map in the view options besides entity. Select “View”  for Accounts like all accounts, my active accounts, inactive accounts, etc.

Select entity

- The account details can be seen by clicking on a Pin icon.

Account details

- Plotting the records for multiple entities is also possible in Quick maps.

select entities

- Click on ‘+Add Legend’ text to add multiple entities. Select the entity and its detail which you want to plot on the map in the view options besides entity.

In this way, you can add and configure the entities to plot the CRM records on the map using Dynamics Map Integration, Quick Maps. You will get the geographical view of all the CRM records.

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Read related blogs about Quick Maps