After realizing the importance of great customer service, almost all the ecommerce giants have started leveraging CRM to delight their customers. Not only that. Large businesses have started managing their inventory with the help of an external inventory management software. This way you can kill two birds with one stone, take care of your customers and manage your inventory – both at once.
Inventory management is one of the critical aspects of any ecommerce business. The problem giant businesses using Dynamics CRM are facing is, they need a separate software to manage their inventory. Today, they need a robust solution which can help them manage inventory right from their CRM. Inefficiently managed inventory can cost a good deal of loss to any business.
Here are the five major reasons why you need an efficient inventory management software for your Dynamics CRM:
#1: Never Disappoint Your Most Valued Customers:
Have you ever bought something and instead of the product you received an email from the estore which said, “We are sorry – we won’t be able to ship your purchased item as it is currently out of stock and we don’t know when it will be replenished. Inconvenience caused is deeply regretted!” That wasn’t a pleasant experience – I guess. Poor inventory management results in bad user experiences. A business needs streamlined inventory management to manage their stocks and other resources. When your CRM takes care of everything pertaining to inventory, you will be able to focus on developing other aspects of aspects your business.
#2: Inadequate Inventory Management Affects Order Fulfillment:
The reason behind Zappos’ overnight success is, their tradition of ‘overnight shipping’. Imagine ordering shoes in the morning and having them at your doorsteps in the evening. People love it. If you too are seeking to delight your customers by overnight shipping, you must be crystal clear about your stocks and orders. That means, if you cannot manage your inventory efficiently enough, you are going to struggle delivering good on time.
#3: Enhances Decision Making:
When it comes to decision making, to make one, you must have accurate and precisely perfect details about your inventory. Efficient data management is the cornerstone of best business decision making. Accurate data can deliver mission-critical information to help you make right decision. With an efficient inventory management software integrated with your CRM, you can rely on it for all the “official data” that you need for making business critical decisions.
#4: Reduces Human Errors:
Have you ever felt overwhelmed calculating orders and managing them for good? Well, managing an inventory is pretty tedious task. It is advisable to let machine do all the monotonous work. That way you will be able to focus on more important aspects of your business. Also, humans are likely to incur errors when left with boring stuff like ‘managing inventory’. An automated system for generating purchase orders, invoices and keeping track of inward and outward flow of stocks, reduces the possibility of human errors to a great extent.
#5: Keep Track of Your Purchases:
An inventory management software can help you keep track of sales, and orders. This will help you in evaluating how your business is doing. Not just that, an inventory management software will alert you in case any product needs to a replenishment.
While Microsoft inventory management software is an essential tool, there are few points you should consider before buying one. Here are they:
Ease of Use:
This is the first aspect that you should consider before buying an inventory management software for your business. If learning how to operate inventory management is going to take hours upon hours, it’s won’t be worth to invest your resources in something that is complex to understand and can cost you good amount of your office hours.
Does It Support Mobile Devices?
In today’s “mobile-friendly” world, it is very important for your inventory manager to be the same. Statistics say, “On an average, we spend 3 hours and 40 minutes on mobile devices each day.” Hence, when it comes to Microsoft Dynamics inventory management software, it is essential to make sure if the portal supports mobile device or not?
How Often Will I Receive Updates and Upgrades?
This is again an important question that you should ask while purchasing any Microsoft Dynamics CRM plugins. Are you going to receive updates and upgrades from the software vendor? If yes, how often? Reliable and reputed companies offer regular updates and bug fixes – to keep your software up and running.
Is the Company supportive?
There will be an unequal day in 365 when things might not go as anticipated. What if you mess anything with your inventory manager? Who will be there to give you a helping hand? While choosing your inventory manager, you should make sure that the company that you are dealing with is supportive enough to help you out in fixing things as and when needed.
“An ounce of prevention is worth a pound of cure.”
If you know that the company you are dealing with, will be there when you need them – you won’t be worried even if you mess anything up.
How would you find an ideal company for your project?
Finding an ideal company to buy an inventory management software for Microsoft Dynamics CRM is indeed challenging. You must make sure that the company you are purchasing the plugin from, is adroit, techno-smart, and collaborative.
While we have been serving this industry since a decade now – we feel extremely proud to have a privilege of serving the giants of the industry. We believe in offering robust web solutions that has the potential to help you grow your business beyond any limits.
If you are seeking for a robust Dynamics CRM inventory management software, give us a shout and let us help you in expanding your business and taking it to the next level. We are just a call away! Let us know what your heart’s desire, we will make it real!