SuitePort - SuiteCRM Customer Portal For Joomla

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$399

SuiteCRM Joomla Customer Portal

SuiteCRM Joomla Portal is the customer relationship smartness that your organization needs. It brings optimum accessibility for your customers to manage their contacts, accounts, cases and build active engagements with you. Self-care portal based on Joomla is an optimized solution to time and resources for businesses. Its centralized work processing makes your enterprise operations smooth, efficient and error free.

  • Integrated with SuiteCRM
  • Portal Built in Joomla
  • Set Accessible Modules for Customers
  • Secure Sign-In
  • Configure Joomla Login Credentials
  • Manage CRM Records from Portal
  • Configure Module Layouts
  • Support Tickets
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Why Opt for SuiteCRM Joomla Customer Portal?

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  • SuiteCRM Joomla Customer Portal renders better customer experience on the web with altered user accessibility.
  • It enables users to solve their queries and requests on their own, through a simplified process. Joomla Customer Portal for SuiteCRM gives your customers the facility to manage their schedules, cases, meetings and documents.
  • SuiteCRM Joomla Portal removes redundant information and runs a proper storage management that archives data periodically.
  • Set a smart and productive customer engagement practice to save your time along with resources.
  • Allow role-based accessibility to users on the portal with separate user groups. It centralizes your work in a diversified manner.
  • Create your CRM contacts as portal users and assign them specific user group.

Why is Our Portal Solution the Right Choice for You?

  • AppJetty creates SuiteCRM Joomla Customer Portal that extends basic features of SuiteCRM and makes it a complete solution for businesses. Our Self-Service Portal comes with an intuitive user interface, which allows easy navigation and quick processing.
  • We develop and deliver ready-to-use SuiteCRM Joomla Customer Portal. User just has to plug-and-play the portal to start administering their accounts, meetings, cases, notes and documents.
  • Data security is extremely critical to any business. Especially, when dealing with your CRM data, we are talking about your business critical information. SuiteCRM Joomla Customer Portal is not like other plugins. It does not store or fetch any data to our DB. It simply connects your SuiteCRM with Joomla. The data is secure on your servers and Joomla provides the interface to the end users with secure access. And, everything is hosted on your servers. The role of the SuiteCRM Joomla Customer Portal plugin does not add any vulnerabilities whatsoever on your CRM data.
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Key Product Features

SuiteCRM Backend Feature(s)

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Set Accessible Modules for Customers

  • SuiteCRM Joomla Customer Portal provides an easy way to make different modules of SuiteCRM. It is accessible to Joomla users resulting in a portal from where your Customers can engage with you. Decide access of which module should be provided to which user by assigning them to a Joomla User Group.

Set Joomla Login Credentials

  • Username and password fields are created in contacts module on installation and are added to the record view. You can also set Username and Password field in record view or create view by your own to set these fields in Record layout.
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Configure Module Layouts

  • Set Portal Layouts for each accessible module. SuiteCRM Joomla Customer Portal plugin provides facility to set Portal Layouts for each module in SuiteCRM. Users can set Layouts for List, Edit, & Detail view from SuiteCRM and the same gets displayed in the Portal.

Joomla Backend Features

Customize Your Portal

  • Give your portal a name, upload a logo, set records to be displayed on a page and set display options like theme color and color for calendar modules. Choose standalone page template with custom design or set full width page template with theme header and footer.
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Customer Frontend Features

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Secure Sign-In

  • Safe and secure Portal Login for Customers. A new user can directly sign-up from the SuiteCRM Joomla Customer Portal. The credentials will be verified to check whether any customer has been registered with same username and email address. If any such user does not exist in the system then a user will be created SuiteCRM Contacts module.

Attractive Dashboard with icons

  • Customers get an attractive dashboard with all enabled modules for quick accessibility. Customers can see only those modules which are assigned to them by the administrator. Accessibility to different modules for different user groups can be set from the SuiteCRM backend. Joomla admin can set modules displaying recently added records and allow portal users to view them in their dashboard.
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Manage CRM Records from Portal

  • Customers can add, update or delete records from the SuiteCRM Joomla Portal which will automatically reflect in SuiteCRM. They can easily access all the portal modules in one go with a single pane display on the left. An easy to use interface will help users to add records into the CRM or to display records added from the CRM.

Calendar View for daily activities

  • Users can view all their meetings and calls scheduled for the day, week or the whole month in calendar view. This will help users to view all their important activities from one place.
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Points to Note

  • You should be able to login as an Administrator in CRM/CMS (Joomla) for installation.
  • Check that your CRM Instance is compatible for Portal.
  • You must have a valid License Key Provided by AppJetty.
  • If you are installing Portal, make sure that no older version of the Plug-in is already installed on CRM. If there is any then you should uninstall that plug-in first.
  • SuiteCRM Compatibility :

    7.4.* to 7.10.4

    Joomla :

    3.x

Secure & Stable

Products

Free

Lifetime Updates

90 DAYS

Free Support

15 DAYS

Money Back

Only at $399

Release Notes

Version 1.1.1 : July 21, 2018

Enhancements

  • Security upgrades
  • Bug Fixings and better modular structure
Version 1.1.0 : December 19, 2017

Enhancements

  • Dashboard Layout update
  • FAQ section integration in Joomla admin for connection failure issues
  • Attachments facility in Call and Meetings modules
  • Minor bug fixing and better modular structure
Version 1.0.1 : August 2, 2017

Enhancements

  • Customer rights management improvements
  • Minor bug fixing
Version 1.1.0 (Free) : July 7, 2017

Enhancements

  • Bug fixing
  • Update add case form
Version 1.0.0 (Free) : June 1, 2017
  • SuitePort - SuiteCRM Free Customer Portal for Joomla is Released.
Version 1.0.0 : April 1, 2017
  • SuitePort - SuiteCRM Customer Portal for Joomla is Released.
Reviews
(4.65/5)
  • Many Features

    There are so many features this product has to offer. If you want to have a glance of it you can get the basic professional version for free. But that one doesn’t have all features unlocked, still you can have a look at it.

    Darren Moeller (Posted on March 25, 2018)
    Yes, I Recommend This
  • Nice Development

    AppJetty has done a commendable job by developing such product for Joomla users. I am using it for a year now and am completely satisfied with every aspect of it. Recommended it to fellow users looking for similar products.

    Thomas Patterson (Posted on January 19, 2018)
    Yes, I Recommend This
  • Enhances Customer Support

    Building customer portals on your CRM system enhances customer support significantly. I have witnessed the difference myself and will recommend this particular product to go smooth about it.

    Austin Simmons (Posted on November 20, 2017)
    Yes, I Recommend This
  • Cost Saving

    Though many happen to miss the point but getting a customer portal for your store saves you a lot in the long run. It provides you better support without increased work force. And this product is one of the best you can get to build such a portal.

    Parker Coleman (Posted on September 15, 2017)
    Yes, I Recommend This
  • Enhances Customer Support

    Building customer portals on your CRM system enhances customer support significantly. I have witnessed the difference myself and will recommend this particular product to go smooth about it.

    Adam Harrison (Posted on July 10, 2017)
    Yes, I Recommend This
  • Cost-Effective

    The product is cost effective. I was skeptical about spending so much on a customer portal but then on recommendation of a friend went ahead for this.I am happy that I invested into it!

    Charlie Mcdonald (Posted on May 5, 2017)
    Yes, I Recommend This

General FAQ

  • What is customer portal and how it is useful?

    Customer Portal is similar to a Self-Service portal in which they provide an online support channel for customers by allowing them to resolve their queries without contacting a customer service representative.

  • Does it fit any industry?

    Our “Customer Portal” extension is developed for various industries like Retail, Education, BFSI, Real Estate,Travel

  • Does it require any customization to be used for my industry?

    No, Our portal will fulfill all your basic requirements for any industry.

  • What if I want to install on more than one domain or development server?

    On single domain purchase, we allow one live and one development domain. If you would like to use the portal on more than two domains with single installation, then you need to purchase it for additional domains.

  • What should I do, if I have different CRM installations?

    If you are likely to use the extension on domains with separate installation, then you need to purchase another copy of the portal.

  • Do you provide live demo (on Skype)?

    Yes, you can get a personal live demo in your time zone by our expert. Our skpye_id is : support.biztech

  • Do you have a refund policy?

    Yes, you can refer our refund policy @ https://www.appjetty.com/refund-policy.htm. We stand behind the quality of our extensions with a 15 day money back guarantee.

  • May I transfer the license to another domain after I purchase it?

    Yes. We charge a nominal transfer fee.

  • May I have a free trial of your product?

    As per our company policy we are not providing any product on trial basis. Customer will have to check out the product with full payment. As we offer 15-day money back guarantee on all our products. Just in case, you are dissatisfied with your product during the 15 days of the purchase, you can receive a full refund.

  • Can Appjetty customize the portal to suit my needs?

    Of course! This is what we’re good at! Please get in touch with us at support@appjetty.com to discuss your specific needs. We would be delighted to hear you.

  • Do you provide installation for the plugin?

    Yes, we do provide paid installation service. For this you simply need to check in the box of “Installation” that is there beneath “Your Domain” section.

  • How many domains can I use with single licence purchase?

    AppJetty provides 1 primary domain and 1 sandbox domain with a single licence. The sandbox domain will be deactivated at the end of the 30 days trial. In order to get this validity extended, kindly contact AppJetty support.

  • Do your portal store any data on CMS server?

    No. Our product do not store or fetch any kind of data on CMS server. It is secure on your CRM server and our solution just provides interface to the end users with secure access.

Technical FAQ

  • I entered the correct license key but it still says "License validation failed...". What to do?

    Our license key works on the site URL entered in the config.php file (this file is available in the root directory). So, if the URL provided to us and the site URL does not match, then the license key validation fails. You can contact us on live chat or generate a ticket to change the URL if required.

  • Does it support custom modules of CRM?

    Yes,it provides custom modules support with extra efforts. You can view details in Buy Now section.

  • For adding custom module does the customer need to provide any details?

    Yes, customers need to provide their FTP and site admin details for both the frameworks(CRM and CMS) along with the list of modules which they want to enable for the portal.

  • What data is required to make connection with CRM?

    You just need your CRM instance URL, CRM admin username and CRM admin password to make connection. For further details, you can review our user manual guide.

  • What would I do if my credentials are correct and despite that I get a connection failure message?

    Make sure that Customer Portal Plugins elated files has proper file permissions. As per the SugarCRM Install and upgrade guideline, we advice you to give 755 recursive file permission to custom and modules directory of your CRM instance.

    To avoid possible issues for Portal Connectivity also follow these Troubleshooting steps for PHP Notices, Warnings, and Errors provided by SugarCRM. http://support.sugarcrm.com/Knowledge_Base/Troubleshooting/About_PHP_Notices_Warnings_and_Errors/

  • What is server requirement for making the portal work?

    Some PHP extensions must be enabled for your server where you are running portal. They are CURL and JSON_ENCODE.

  • Tell me about the versions with which your portal is compatible

    Our customer portal is compatible with Joomla: 3.x and SuiteCRM: 7.4.* to 7.9