Customers are the kings, no matter what the business is. The modern organizations need to manage their users and customers to...
Your employees will no longer have to flip through files and pages of customer data. They will easily be able to access all the customer information by searching their names and details. Creating and updating customer information will also be possible.
Documents and vendor information can be shared across the organization amongst different employees. This can be made possible as there is a facility of storing all the information in a centralized system of the employee portal.
Streamlining through different activities becomes easier due to employee portal. This saves a lot of time and efforts spent by the employees on their tasks. Bring satisfactory smiles on the face of your employees and boost productivity.
Get flexible technology framework options to create your own portal depending on your existing platform or industry. Given below are some possible industry applications.
Customer centric business processes is one of the key success factors in the retail industry be it offline retail or online retail. With our employee portal you can provide your sales and support teams, options for order tracking, managing returns, address complains, manage product feedback, provide documentation, manage shipping, return and refund related information and whole lot more.Get A Quote
Educational institutions can use our portal to provide better service and grievance redressal system for their students and parents. If you are in the education industry, you can create separate or combined portals for students and parents and provide timely class/exam/fee related updates, manage student/parent queries, fix up appointment for parent meetings, reach out to interested parents, etc.Get A Quote
BFSI is another industry which is sales driven for business profitability. With our portal solution your employees can provide follow up on leads for various financial products, schedule meetings/calls and sell more products. For existing customers they can provide grievance redressal much faster and service profitable customers accounts much better.Get A Quote
Real estate indstry is heavily dependent on exchange of confidential information with customers. Our portal can be a great way to do this. Create an online hub for all confidential customer documents, provide property development updates, track EMI payments and pending installments, offer discounts and promote promotions schemes – all can be done securely with our Employee Portal solution. Your sales team can also followup and nurture more leads in a planned manner.Get A Quote
Travel agents and tour operators can manage all communication with their customers easily and securely with our Employee Portal. Manage customer queries during the entire service lifecycle, provide tour iteneraries and updates (change in schedule), manage payment details, handle special customer requests, upsell, cross sell products, etc along with reaching out to prospects on individual basis.Get A Quote
It’s a very useful portal for my employees as they can streamline their whole work structure here. They can view their tasks, meetings, and even upcoming calls scheduled. It’s a totally must have to optimally utilize the capabilities of your employees.
Yes, it has a direct impact on your customers too. As the customer help department can get information in a few clicks, it gets really easy to support customers regarding returns, shipments, order tracking, and complaints. Streamlining your job definitely makes your customers happy.
In other words, you can say it to be a time saving machine. My office employees are really happy with the integration as they no longer need to keep on waiting for files and information from other relevant executives. It’s really helpful.
It’s act like a centralized system from where all your employees can extract information. It definitely boosts productivity by reducing the time and efforts that is otherwise required to haul out the information from executives and sending it out to relevant employees.
It’s a nice integration which lets your customer access CRM data to make better decisions. The features of the product are nice and overall functioning is also okay. You can go for it if looking for such options.
In the current business scenario, you can’t just assign tasks to your employees. They need to know what’s going on and give their valuable insights. It is really important for a healthy business and office environment. This product facilitates just that. Recommended.
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