{"id":3857,"date":"2020-08-07T18:09:45","date_gmt":"2020-08-07T12:39:45","guid":{"rendered":"https:\/\/www.appjetty.com\/blog\/?p=3857"},"modified":"2024-12-13T14:30:17","modified_gmt":"2024-12-13T09:00:17","slug":"managing-remote-teams","status":"publish","type":"post","link":"https:\/\/www.appjetty.com\/blog\/managing-remote-teams\/","title":{"rendered":"7 Crucial Mistakes Remote Team Managers Must Avoid"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.appjetty.com\/blog\/managing-remote-teams\/#1_Failing_to_Check_In_Regularly\" >1. Failing to Check In Regularly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.appjetty.com\/blog\/managing-remote-teams\/#2_Failing_to_Convey_Expectations\" >2. Failing to Convey Expectations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.appjetty.com\/blog\/managing-remote-teams\/#3_Using_the_Wrong_Sales_Tools\" >3. Using the Wrong Sales Tools<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.appjetty.com\/blog\/managing-remote-teams\/#4_Failing_to_Build_a_Relationship\" >4. Failing to Build a Relationship<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.appjetty.com\/blog\/managing-remote-teams\/#5_Being_%E2%80%98Too_Casual\" >5. Being \u2018Too\u2019 Casual<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.appjetty.com\/blog\/managing-remote-teams\/#6_Missing_Out_on_Involving_Remote_Teams_in_Major_Decisions\" >6. Missing Out on Involving Remote Teams in Major Decisions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.appjetty.com\/blog\/managing-remote-teams\/#7_Depending_Too_Much_on_Sales_Management_Tools\" >7. Depending Too Much on Sales Management Tools<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.appjetty.com\/blog\/managing-remote-teams\/#Ready_to_Manage_Remote_Teams\" >Ready to Manage Remote Teams?<\/a><\/li><\/ul><\/nav><\/div>\n<div style=\"text-align: justify;\">\n<p>As a company or organization grows in size and expands to new locations &#8211; domestic or global; in-house sales team management can become a mess. But thanks to the advancements in technology, seamless communication is always possible irrespective of distance. Therefore, team managers can not only manage in-house teams but also remote teams easily and efficiently<\/p>\n<p>However, managing in-house sales teams is different from managing remote teams. And it is this difference that poses more problems in managing remote teams at times.<\/p>\n<p>If you are a remote sales team manager, your first responsibility is to keep your sales team \u2018together\u2019. While every team manager has their own way of handling and managing remote teams, there are several mistakes that they can\u2019t afford to make.<\/p>\n<p>Read on to know those seven crucial mistakes you \u2018must\u2019 avoid to prevent your sales team from falling out and help them achieve sales targets.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Failing_to_Check_In_Regularly\"><\/span>1. Failing to Check In Regularly<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A good manager always understands the importance of checking in regularly with team members &#8211; no matter whether they are; in-house or remote. Remember this &#8211; following up on your team members regularly doesn\u2019t imply being \u2018bossy\u2019 demanding data and info every now and then. Rather, it implies presenting yourself as a \u2018resource\u2019 who is ready to lend a helping hand to your teams as and when they need it. This attitude won\u2019t only make your team feel comfortable but also look forward to your check-ins.<\/p>\n<p>Here\u2019s how you can check in with your team daily effectively.<\/p>\n<p><strong>&#8211; Setting Daily Goals<\/strong><\/p>\n<p>Managers must know what they want their teams to do every day. So, the very first thing you should do is to set a daily goal for your sales team to achieve.<\/p>\n<p>Picture this. You have to cover 20 clients spread across 4 territories on a particular day. What would you do? Would you randomly assign territories to your team and let them set off on their \u2018clueless\u2019 sales journey with confusion?<\/p>\n<p>Nope, you won\u2019t.<\/p>\n<p>You would rather think of a plan and assign these four different territories to your different team members keeping in mind various factors like territory size, team members\u2019 potential, etc. And only then would you start the working day to give them a clear idea of what they have to cover by the end of the day.<\/p>\n<p><strong>&#8211; Getting and giving feedback<\/strong><br \/>\nWithout proper feedback, remote team management is incomplete. Your duty is to ensure that you are collecting feedback from your remote team on a timely basis to stay updated about their progress. This will help you properly assess where your teams\u2019 sales efforts stand and the steps you can take to strengthen them.<\/p>\n<p>While receiving feedback, presenting yourself as a \u2018resource\u2019 rather than just a \u2018boss\u2019 works better. As using an imposing tone can make them feel hesitant and uncomfortable &#8211; and they may not feel free to give their ideas, suggestions, or raise their genuine objections and concerns. See to it that you encourage them to indulge in brainstorming sessions with them to make them feel that you are \u2018one\u2019 of them in some ways.<\/p>\n<p>In the same way, a gentle and calm tone to give your feedback on sales progress can work wonders. Understand the person\u2019s potential first before you give your feedback to him. Make them \u2018understand\u2019 you and not just \u2018hear\u2019 you.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Failing_to_Convey_Expectations\"><\/span>2. Failing to Convey Expectations<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A communication gap between you and your team can lead to unclear expectations. The expectations can include work deadlines, goals, support plan or commitment.<\/p>\n<p>Your job, as a team manager, is to convey to your remote teams your expectations properly and clearly. You should ensure that your definition of success resonates with your remote teams\u2019 and there\u2019s no scope for any differences. As these differences can lead to confusions and challenges &#8211; and above all &#8211; underperformance.<\/p>\n<p>Summing up your conversation with your remote teams or an individual sales rep can help. For instance &#8211; if you end a 10-15 min. <a href=\"https:\/\/www.communityphone.org\/landline\/denver-co\" target=\"_blank\" rel=\"noopener\">Landline phone call<\/a> with your sales rep; you can shoot a message summing up the key takeaways in a line or two. This won\u2019t only help you remember what you had conveyed but also make work easier for that rep.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Using_the_Wrong_Sales_Tools\"><\/span>3. Using the Wrong Sales Tools<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Managing remote teams is an uphill task indeed! Nevertheless, a plethora of sales management tools can simplify it for you. While picking the tools, you must test them for their features and be assured that they have got all the features you are looking for. Or else they won\u2019t be of much avail.<\/p>\n<p>Right tools help simplify management of remote teams to a great extent.<\/p>\n<p>For example, a Dynamics CRM mapping integration like our Quick Maps can help Dynamics CRM users define and assign territories to remote teams. You can track visits, movements, check-ins and check-outs of your remote teams in real time. Moreover, you can even create optimized routes and share them with your members to save their time and energy.<\/p>\n<p>Similarly, our plugin Calendar 365 for Dynamics can help you reduce your time by letting you manage all activities, tasks, appointments, etc. right from within your CRM without the need to maintain a separate calendar.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Failing_to_Build_a_Relationship\"><\/span>4. Failing to Build a Relationship<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u2018Lead by an example, not just by words\u2019 &#8211; the success mantra for all managers and leaders.<\/p>\n<p>If you want your remote teams to look up to you and feel comfortable with you, you should first give them that \u2018comfort\u2019. An ideal leadership always demands a healthy relationship between the \u2018leader\u2019 and \u2018followers\u2019.<\/p>\n<p>This might offer significant value to your team; consider how some of the <a href=\"https:\/\/www.designrush.com\/agency\/call-centers\/answering-services\" target=\"_blank\" rel=\"noopener\">best phone answering services<\/a> regard their employees since they contribute to the total worth of their organization.<\/p>\n<p>They have their goals, you have yours. But we all are humans &#8211; not machines.<\/p>\n<p>Respect that universal truth and take some time out to involve them in healthy creative discussions beyond the regular \u2018shopping talk\u2019. This will strengthen your personal connection with your remote teams and fill in them a sense of duty and admiration.<\/p>\n<p>You must have heard &#8211; All work and no play makes Jack a dull boy. Don\u2019t make your Jacks those \u2018dull\u2019 boys.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Being_%E2%80%98Too_Casual\"><\/span>5. Being \u2018Too\u2019 Casual<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As the adage goes \u2018Excess of everything is bad\u2019; too much \u2018casual\u2019 behavior can also backfire.<\/p>\n<p>You must not forget that you are the team manager at the end of the day &#8211; and you have targets!<\/p>\n<p>Draw a clear and distinct line between \u2018professional\u2019 and \u2018casual\u2019 to not let your authority dampen. Be clear and authoritative when it comes to assigning your remote teams their tasks and specifying their goals. Acknowledging their efforts and being grateful to your team members is absolutely necessary, but preventing \u2018casual\u2019 behavior from taking over sales progress is also indispensable.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Missing_Out_on_Involving_Remote_Teams_in_Major_Decisions\"><\/span>6. Missing Out on Involving Remote Teams in Major Decisions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Failing to keep one or more of your team members in the loop can be a huge setback.<\/p>\n<p>If you forget to inform them of the latest developments &#8211; and your plans, your members may start feeling undervalued and ignored. Encourage them to share their viewpoints and suggestions when planning any future strategy or roadmap.<\/p>\n<p>This will help you bring more transparency in your management and make your team members feel that they matter. When valued by you, they would look forward to giving more suggestions and inputs &#8211; which they otherwise might hold back.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Depending_Too_Much_on_Sales_Management_Tools\"><\/span>7. Depending Too Much on Sales Management Tools<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>While sales management tools can be of great help, they still can\u2019t outsmart humans. As nobody else but humans only have created them!<\/p>\n<p>So, always remember that though you can use these tools to manage your remote teams and sales, you can\u2019t let them overpower your intellect, logic, instincts and inherent decision-making power.<\/p>\n<p>Make it clear in your mind &#8211; all the sales tools are there to just help you, not to dictate you or your remote teams.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ready_to_Manage_Remote_Teams\"><\/span>Ready to Manage Remote Teams?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Now that you have understood the major mistakes you can avoid while managing remote teams; it is time you streamline your remote team management. Our Dynamics CRM plugins like Quick Maps &#8211; a Dynamics CRM Mapping Integration and Calendar 365 can help your remote team management seamlessly.<\/p>\n<div class=\"buttons-row\"><a class=\"btn btn-primary\" href=\"https:\/\/www.appjetty.com\/dynamicscrm-quick-maps.htm\" target=\"_blank\" rel=\"noopener noreferrer\">Start 30-day Free Trial<\/a><\/div>\n<div><\/div>\n<p><em>All product and company names are trademarks\u2122, registered\u00ae or copyright\u00a9 trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>As a company or organization grows in size and expands to new locations &#8211; domestic or global; in-house sales team management can become a mess. But thanks to the advancements in technology, seamless communication is always possible irrespective of distance. Therefore, team managers can not only manage in-house teams but also remote teams easily and&hellip; <a class=\"more-link\" href=\"https:\/\/www.appjetty.com\/blog\/managing-remote-teams\/\">Continue reading <span class=\"screen-reader-text\">7 Crucial Mistakes Remote Team Managers Must Avoid<\/span><\/a><\/p>\n","protected":false},"author":23,"featured_media":3859,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_opengraph-image":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":"","_yoast_wpseo_twitter-image":"","inline_featured_image":false,"footnotes":""},"categories":[58],"tags":[],"class_list":["post-3857","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dynamics-crm","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 Crucial Mistakes Remote Team Managers Must Avoid - AppJetty<\/title>\n<meta name=\"description\" content=\"As a company or organization grows in size and expands to new locations - domestic or global; in-house sales team management can become a mess. 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